5.0(65+ reviews)
    24/7 emergency commercial response

    Commercial Refrigeration Repair Across the NYC Metro

    When a walk-in climbs out of temperature or a rack loses a compressor, every hour is inventory on the line and a health-code clock running. Com+ Mechanical repairs commercial walk-in coolers and freezers, reach-ins, prep tables, and parallel rack systems for restaurants, grocery, and food-service facilities across the five boroughs and surrounding metro. We diagnose the actual fault, stabilize box temperature fast, and get your product safe and your service line back open.

    Common Refrigeration Failures We Resolve

    Walk-in or reach-in won't hold temperature / slow pull-down

    Usually a low refrigerant charge from a slow leak, a TXV stuck or hunting, a fouled or iced evaporator, or a choked condenser coil. We run superheat and subcooling diagnostics and check airflow before adding refrigerant, so we fix the cause instead of masking a leak that comes back next week.

    Freezer iced over with a coil packed in frost

    Almost always a defrost failure — a dead defrost timer or control, a burned-out defrost heater, or a failed termination/fan-delay thermostat that won't end or initiate the defrost cycle. We isolate the defrost circuit, restore proper defrost timing, and clear the coil so it can transfer heat again.

    Compressor running constantly or short-cycling on a safety

    Points to low charge, a failing start component or contactor, a tripping low-pressure or oil-failure control, or a compressor losing efficiency. We meter electrical signatures and pressures and verify the safety is protecting the compressor, not nuisance-tripping, before condemning anything.

    Water on the floor, ice at the door, or a sweating box

    Typically a clogged condensate drain or failed drain-line heater, a worn door gasket, or failed anti-sweat/perimeter heaters letting humid air condense and freeze at the opening. We clear the drain, replace gaskets and heaters, and stop the moisture at its source.

    One case or circuit warm on a rack while the rest run fine

    On parallel rack systems this is often a stuck or failed EPR/evaporator-pressure-regulator, a case-controller or EEV fault, a plugged liquid-line drier, or a satellite compressor down. We isolate the affected circuit on the rack rather than chasing a whole-system problem.

    Compressor failures or a rack tripping on oil failure

    Repeated compressor loss or oil-failure lockouts usually trace to an oil-management problem — a failed oil-level control or oil regulator, oil logging in the suction header, or refrigerant flooding back. We correct oil return and management so the next compressor doesn't fail the same way.

    Fast, Component-Level Repair for Commercial Refrigeration

    Commercial refrigeration is where a building's risk is highest and its margin for error is lowest: a walk-in freezer that drifts from -10°F to +20°F overnight can condemn thousands of dollars of product and put a restaurant or grocery out of compliance before the doors open. Com+ Mechanical repairs the full range of commercial refrigeration for food-service and retail facilities across NYC and the metro area — walk-in coolers and freezers, reach-in and undercounter units, refrigerated prep tables and merchandisers, and multi-compressor parallel rack systems feeding remote cases. Our technicians don't just "add a pound of gas and leave." We read the actual failure: a starved evaporator from a failed TXV, a freezer that won't defrost because the termination thermostat or defrost timer died, a box that won't pull down because the condenser is choked or a compressor lost oil, a rack that short-cycles on a satellite compressor or trips on a low-pressure or oil-failure safety. We carry EPA-certified refrigerant handling, find and fix leaks rather than mask them, and verify superheat, subcooling, and box recovery before we call it done. We work around your service hours, your health-department obligations, and the reality that the box has to be back in temperature now — not next week. Serving the five boroughs plus Nassau, Westchester, northern New Jersey, and Stamford, CT, 24/7.

    What Our Refrigeration Repair Service Covers

    Diagnose a box not holding temperature — verify superheat/subcooling, head and suction pressures, and compressor amp draw to find the true cause rather than just topping off refrigerant
    Electronic leak detection and repair on coils, line sets, brazed joints, and Schrader cores, with EPA-compliant recovery, evacuation, and weighed-in recharge
    Compressor diagnosis and replacement — hermetic and semi-hermetic, including failed start components, seized/grounded motors, and oil-failure or low-pressure safety lockouts
    Defrost system repair — defrost timers and adaptive controls, heater elements (electric and hot-gas), defrost termination/fan-delay thermostats, and clearing iced-up evaporators
    Evaporator and condenser service — TXV/EEV replacement and superheat adjustment, condenser coil cleaning, condenser-fan and evaporator-fan motor replacement
    Temperature and safety controls — mechanical and electronic thermostats, pressure controls, head-pressure (winter) controls, EPRs, and case controllers calibrated to product setpoint
    Door, gasket, and box-integrity repairs — door closers and hinges, anti-sweat/perimeter heaters, gasket replacement, and clearing condensate drains, drain-line heaters, and pans
    Parallel rack service — satellite and lead compressor repair, oil-management and oil-level control faults, suction header and EPR issues, and case/circuit balancing

    Why This Matters to Your Facility

    Faults traced to the exact component — TXV, defrost control, compressor, EPR, or oil control — so you pay to fix the real problem, not to swap parts and hope
    Box temperature stabilized fast to protect product and keep you on the right side of health-department and HACCP temperature requirements
    EPA-certified refrigerant handling with leak detection and repair, not a recurring 'top-off' that bleeds money and refrigerant every month
    Repairs on every refrigeration type under one contractor — walk-ins, reach-ins, prep tables, merchandisers, and parallel rack systems
    Scheduling that works around service hours, deliveries, and occupied dining rooms so the repair doesn't shut down your operation twice
    Documented repairs for your facilities and food-safety records, with straight repair-vs-replace guidance on aging equipment

    Our Simple Process

    From call to comfort in 4 easy steps

    1

    Rapid Response & Triage

    We get a technician out and start by confirming product risk — current box temperature versus setpoint — and any immediate steps to protect inventory while we diagnose. For a box that's down, stabilizing temperature is the first priority.

    2

    Component-Level Diagnosis

    We check refrigerant pressures, superheat and subcooling, compressor electrical signatures, the defrost circuit, controls, and safeties to pinpoint the failed component — not just the symptom — and identify any leak with electronic detection.

    3

    Scoped Repair & Approval

    We explain the root cause in plain terms, give you a clear scope and Custom Quote for parts and labor, and confirm timing and access with your team before we proceed. Emergency stabilization happens first when product is at risk.

    4

    Repair, Verification & Handoff

    We complete the repair, recover and weigh in refrigerant where needed, verify the box pulls down and holds setpoint, confirm defrost and controls operate correctly, and document the work for your records.

    Types of Systems We Install

    Walk-In Coolers & Freezers

    Built-up and modular walk-in boxes with remote or top-mount condensing units — the backbone of bulk cold and frozen storage for restaurants, grocery, and commissaries.

    • Evaporator, condensing-unit, and TXV/refrigerant repair
    • Electric and hot-gas defrost troubleshooting and clearing iced coils
    • Door, gasket, anti-sweat heater, and condensate-drain service
    • Temperature and low-pressure safety control calibration

    Reach-In, Prep Table & Merchandiser Units

    Self-contained reach-ins, undercounter units, refrigerated prep tables, and display merchandisers on the line and the sales floor where uptime is customer-facing.

    • Self-contained compressor and start-component repair
    • Thermostat, fan motor, and condenser-cleaning service
    • Door, gasket, and drain repairs to stop sweating and icing
    • Setpoint calibration to food-safety holding temperatures

    Parallel Rack & Multi-Compressor Systems

    Supermarket and large-format racks with lead and satellite compressors, oil management, and EPR-controlled circuits feeding remote refrigerated cases and walk-ins.

    • Lead and satellite compressor diagnosis and replacement
    • Oil-management, oil-level control, and oil-return correction
    • EPR and case-controller / circuit balancing
    • Suction header, head-pressure control, and safety-lockout repair

    Why Food-Service & Retail Teams Choose Com+ Mechanical

    Commercial Refrigeration Specialists

    We service food-service and retail refrigeration daily — walk-ins, reach-ins, merchandisers, and parallel rack systems — and understand defrost strategy, oil management, and the product-safety stakes that generic HVAC help doesn't.

    24/7 Emergency Response

    Refrigeration doesn't fail on a schedule, and a down box can't wait until morning. Our team responds around the clock so a warm walk-in or a tripped rack gets a technician fast, before product is lost.

    Portfolio & Multi-Site Coverage

    From a single restaurant to a grocery chain or a portfolio of food-service tenants across the five boroughs, Nassau, Westchester, northern NJ, and Stamford, we standardize service and reporting so you have one accountable refrigeration partner.

    Honest, Documented Repairs

    We fix leaks instead of masking them, correct the cause of compressor and oil failures, and give you straight answers on repair versus replacement — with documentation that supports your food-safety records and capital planning.

    Transparent Pricing

    No fees. No surprises. Just honest service.

    Most Popular

    Refrigeration System Repair

    Custom Quote

    Component-level repair of the diagnosed fault to return the box to setpoint and protect your product.

    • TXV/EEV, defrost, control, and safety repairs
    • Compressor, condenser-fan, and evaporator-fan motor replacement
    • Leak repair with EPA-compliant recovery and weighed-in recharge
    • Pull-down verification and box recovery confirmation
    • Parallel rack and oil-management repairs
    Get Free Quote

    Refrigeration Maintenance Agreement

    Custom Quote

    Scheduled preventive service to catch leaks, defrost faults, and oil problems before they become a warm box and lost inventory.

    • Scheduled coil cleaning, defrost, and drain service
    • Refrigerant charge, superheat, and leak verification
    • Door, gasket, and temperature-control checks
    • Priority emergency response for agreement members
    • Documented condition reporting across all units
    Get Free Quote

    Pricing shown is a structure, not a quote. Final pricing is confirmed in writing after diagnosis, scoped to the equipment type, failed component, refrigerant, and access at your facility.

    Own a Commercial Property?

    Business+ plans start at $499/year — includes 2 rtu tune-ups, 10% off all services, and priority scheduling.

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    Equipment & Brands We Service

    Factory-trained technicians for all major HVAC manufacturers

    Trane logo
    TraneThe Apple of HVACFactory Authorized
    Carrier logo
    CarrierThe OG of Air ConditioningFactory Authorized
    Lennox logo
    LennoxPremium High-EfficiencyFactory Authorized
    American Standard logo
    American StandardTrane's Smarter TwinPreferred Partner
    Rheem logo
    RheemReliable & Drama-FreePreferred Partner
    Bryant logo
    BryantCarrier's Quieter SiblingCertified
    Goodman logo
    GoodmanHonest ValueCertified
    Ruud logo
    RuudRheem's Reliable TwinCertified
    Mitsubishi Electric logo
    Mitsubishi ElectricGold Standard for DuctlessFactory Authorized
    Daikin logo
    DaikinWorld's Largest HVAC ManufacturerFactory Authorized
    Bosch logo
    BoschGerman Engineering ExcellencePreferred Partner
    LG logo
    LGSurprisingly LegitPreferred Partner

    Don't see your brand? We service all major manufacturers! Call us to confirm.

    Proudly Serving Nassau County

    Fast, reliable service in your neighborhood

    Frequently Asked Questions

    Get answers to common questions about our services

    My walk-in is warming up right now — how fast can you get here?

    A warm box is an emergency and we treat it that way. We provide 24/7 response across the five boroughs, Nassau, Westchester, northern NJ, and Stamford, and when you call (332) 600-4640 we'll triage product risk over the phone and dispatch a technician. Stabilizing box temperature to protect your inventory is the first priority, then we diagnose and repair the cause.

    Can you repair walk-ins, reach-ins, and rack systems, or just one type?

    All of them. We repair walk-in coolers and freezers, reach-in and undercounter units, refrigerated prep tables and merchandisers, and multi-compressor parallel rack systems feeding remote cases. Whether it's a single self-contained reach-in or a supermarket rack with satellite compressors and dozens of circuits, our technicians work on it daily.

    My system keeps needing refrigerant added — can't you just top it off?

    We can, but a system that loses charge has a leak, and topping off is throwing money and refrigerant away every month while the underlying problem gets worse. We use electronic leak detection to find the leak — in a coil, a brazed joint, or a Schrader core — repair it, evacuate properly, and weigh in the correct charge. That's both more cost-effective and required for proper EPA refrigerant handling.

    Do you service refrigeration across multiple locations or a whole chain?

    Yes. We support restaurant groups, grocery operators, and property managers with food-service tenants across multiple sites in the NYC metro, putting every location on one point of contact with consistent reporting so you can track equipment condition and response across the portfolio.

    Will refrigeration repairs help with energy costs and Local Law 97?

    Yes. Refrigeration runs around the clock, so it's a major share of a food-service or grocery building's electrical load and its Local Law 97 emissions profile. A correct refrigerant charge, clean condensers, properly operating defrost, and good door gaskets keep compressors from running longer than they should — which lowers kWh and the emissions that count toward your building's targets. We flag the efficiency-robbing faults we find during any repair.

    How do you keep my product safe and keep me compliant during a failure?

    Our first step on any down box is to confirm current temperature against setpoint and advise on protecting inventory — relocating product, monitoring temperatures, and documenting — while we work. We stabilize the box as quickly as possible to keep you within health-department and HACCP temperature requirements, then repair the root cause and verify the unit holds setpoint before we leave.

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    Box Down or Drifting? Get a Technician on It Now.

    Whether it's a warm walk-in at 5 a.m., a reach-in that won't hold the line, or a rack tripping on oil failure, Com+ Mechanical diagnoses the real fault, protects your product, and gets your refrigeration back to setpoint — with 24/7 response across the five boroughs, Nassau, Westchester, northern New Jersey, and Stamford. Call (332) 600-4640 or request service to get a technician dispatched.

    Request Refrigeration Service