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Warranties &Coverage
We stand behind every job with comprehensive warranties. Your satisfaction and peace of mind are our top priorities.
Warranty Coverage Options
Multiple layers of protection to ensure your HVAC investment is covered
Repair Warranty
Labor warranty terms for commercial repair work vary with the repair performed and are stated on your invoice. If an issue with our work comes up within that term, call us and reference the original job.
Installation Labor Warranty
Commercial equipment installations carry a 1- to 5-year labor warranty depending on the installation package you choose, covering installation workmanship and commissioning.
Manufacturer's Warranty
Equipment and parts carry the manufacturer's warranty. Terms vary by manufacturer, product line and registration — register your equipment below so coverage is on file.
Business+ Maintenance Plans
Keep newly installed equipment on a scheduled preventive-maintenance program with a Business+ plan for your building.
Warranty by Service Type
See exactly what's covered for each type of service we provide
| Service | Labor Warranty | Parts Warranty | Notes |
|---|---|---|---|
| Commercial Diagnostic |
N/A
|
— | $269 flat business-hours diagnostic, credited toward the repair |
| Commercial Repair |
On invoice
|
Per manufacturer
|
Terms vary by repair and are stated on your invoice |
| RTU / Chiller / Boiler / VRF Installation |
1–5 Years
|
Per manufacturer
|
Labor term depends on installation package |
Manufacturer Warranties We Honor
We service and install equipment from all major HVAC brands
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Don't see your brand? We service all manufacturers. Call us to confirm.
Typical Manufacturer Coverage
What's Covered vs. What's Not
Understanding your warranty coverage helps set proper expectations
What's Covered
- Defects in workmanship and installation
- Labor costs for covered repairs
- Return visits for the same issue
- System performance issues related to installation
- Proper operation of installed components
- Adjustments and recalibration
What's Not Covered
- Normal wear and tear
- Damage from improper use or neglect
- Modifications by unauthorized technicians
- Damage from power surges or electrical issues
- Cosmetic damage or discoloration
- Issues caused by lack of maintenance
How to Make a Warranty Claim
If you need to use your warranty, the process is quick and hassle-free
Contact Us
Call us at (332) 600-4640 or email to report the issue and reference your original service
Verification
We'll verify your warranty coverage and schedule a service visit to diagnose the problem
Repair or Replace
If the issue is covered, we'll repair or replace the defective work or parts at no charge
Documentation
We'll document the warranty service and update your service records for future reference
💡 Pro Tip: Keep your original invoice and warranty documentation in a safe place. You'll need this information to make warranty claims.
Keep Warranties Valid. Get Priority Care.
Regular maintenance is required by most manufacturers to keep warranties valid. Business+ commercial maintenance plans keep your rooftop units, boilers, and VRF systems on schedule.
Register Your Warranty
Recently had a new HVAC system installed by Com+ Mechanical? Register your warranty below to activate your coverage.
Protect Your New Equipment with Preventive Maintenance
Questions About Our Warranties?
Our team is here to explain our warranty coverage and answer any questions. Contact us today for more information.