Do you repair PTAC units in NYC?

Yes. We repair and replace PTAC and through-wall units across the five boroughs and Long Island for hotels, multifamily buildings, senior living and offices.

Should I repair or replace my PTAC?

Repair makes sense when the unit is sound and a single part has failed. A failed compressor on an older unit, or repeat repairs, usually means replacement is the better value.

Can a new PTAC fit my existing wall sleeve?

Often yes. Many replacement chassis are made for standard sleeves, and we confirm fit and sleeve condition before ordering.

Why is my PTAC leaking water inside?

Most leaks come from a clogged drain, a sleeve that isn't pitched toward the outside, or failed seals. We fix the cause, not just the symptom.

Are heat-pump PTACs worth it?

In many buildings they use less electricity for heating than resistance-heat PTACs, which can lower energy bills and help with Local Law 97.

Can you replace PTACs throughout a whole building?

Yes. We survey every unit, plan phased replacement around occupancy, and document the work room by room.

24/7 Emergency(332) 600-4640

24/7 emergency commercial response

PTAC Repair & Replacement for NYC Buildings

Packaged terminal air conditioners (PTACs) and through-wall units heat and cool thousands of hotel rooms, apartments and offices across New York City. When they fail one by one, guests complain and residents call the front desk. Com+ Mechanical repairs, maintains and replaces PTACs across the five boroughs and Long Island — single units or whole-building programs, scheduled around occupied rooms.

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24/7 Emergency Service Available

Call (332) 600-4640 for current response times · NYC metro — all five boroughs and surrounding counties, 24/7

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Common PTAC Problems

Unit runs but doesn't cool

Often dirty coils or filters, a failing compressor or capacitor, or a refrigerant leak. We find the actual cause before recommending a chassis swap.

No heat in winter

Failed heating elements, a bad heat-pump reversing valve, or control faults — a priority in occupied buildings during heat season.

Water leaking into the room

Usually a clogged drain, a sleeve that isn't pitched correctly, or failed sealing around the sleeve.

Loud rattling or buzzing

Loose panels, worn fan motors or a struggling compressor. Noise is a top guest and tenant complaint.

Frequent cycling or tripped breakers

Electrical faults, failing controls or an oversized or mismatched unit.

Many units failing at once

A sign the building's PTACs are reaching end of life together — time for a survey and phased replacement plan.

What Is a PTAC Unit?

A PTAC is a self-contained heating and cooling unit that sits in a wall sleeve under a window, with its own compressor, fans and controls. Many use electric resistance heat; heat-pump PTACs move heat both ways and use less electricity in mild weather. Because a building may have hundreds of them, the right strategy is usually a program — repair what is sound, replace what is failing with matched units, and keep sleeves, grilles and drains in good shape — rather than handling each breakdown as a one-off.

PTAC Services We Provide

Diagnosis of no-cool, no-heat, noisy and leaking PTAC units

Compressor, fan motor, control board and thermostat repairs

Replacement chassis matched to existing wall sleeves and grilles

Sleeve, grille and drain repairs to stop water and air leaks

Upgrades from electric-heat PTACs to heat-pump PTACs

Coil cleaning, filter service and seasonal maintenance programs

Whole-building PTAC surveys and phased replacement plans

Work scheduled around occupied hotel rooms and apartments

Repair or Replace a PTAC?

Repair when the chassis is sound and the fault is a part like a motor, board or capacitor

Replace when the compressor fails on an older unit or repairs keep repeating

Matched replacement chassis can often reuse the existing sleeve and grille

Heat-pump PTACs can lower winter electric use compared with resistance heat

Bulk replacement programs reduce per-unit disruption and simplify spare parts

Lower electric use also helps buildings facing Local Law 97 limits

Our Simple Process

From call to comfort in 6 easy steps

Survey

We inventory units by room, model, age and condition.

Triage

Units are sorted into repair, replace-now and monitor lists.

Written proposal

Clear scope and quote for repairs, replacements and maintenance.

Scheduled work

Rooms are handled in planned blocks around occupancy.

Records

Every unit's work is documented for your files.

Ongoing maintenance

Seasonal cleaning and checks keep failure rates down.

Why Buildings Call Com+ for PTACs

Built for occupied buildings

We schedule around guests and residents, not the other way around.

Program, not just repairs

We help you plan replacements so units don't fail one emergency at a time.

One contractor for everything

The same team handles your boilers, rooftop units and central systems.

24/7 response

Dispatch across NYC and Long Island when heat or cooling goes out.

Transparent Pricing

No fees. No surprises. Just honest service.

PTAC repair

Custom Quote

Fix individual failing units.

Root-cause troubleshooting
Repair options in writing
Parts sourced to match

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Unit replacement

Custom Quote

Matched replacement chassis for failed units.

Sleeve & grille check
Installation & startup
Old unit removal

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Whole-building program

Custom Quote

Survey, phased replacement and maintenance.

Room-by-room inventory
Phased schedule
Seasonal maintenance

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Final pricing is confirmed in writing after inspection.

Own a Commercial Property?

Business+ plans start at $499/year — includes 2 rtu tune-ups, 15% off all services, and priority scheduling.

No Contracts

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Equipment & Brands We Service

Factory-trained technicians for all major HVAC manufacturers

TraneThe Apple of HVACFactory Authorized

CarrierThe OG of Air ConditioningFactory Authorized

LennoxPremium High-EfficiencyFactory Authorized

American StandardTrane's Smarter TwinPreferred Partner

RheemReliable & Drama-FreePreferred Partner

BryantCarrier's Quieter SiblingCertified

GoodmanHonest ValueCertified

RuudRheem's Reliable TwinCertified

Mitsubishi ElectricGold Standard for DuctlessFactory Authorized

DaikinWorld's Largest HVAC ManufacturerFactory Authorized

BoschGerman Engineering ExcellencePreferred Partner

LGSurprisingly LegitPreferred Partner

Don't see your brand? We service all major manufacturers! Call us to confirm.

Serving the New York City Metro Area

Commercial HVAC service for buildings across the five boroughs and nearby counties

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Frequently Asked Questions

Get answers to common questions about our services

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EPA-certified · factory-trained · fully insured

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Our businesses' top picks for heating, cooling & air quality

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Explore Commercial HVAC Resources

Equipment services, industry expertise, NYC compliance, and the metro areas we cover.

Equipment, Repair & Maintenance

Industries We Serve

NYC Compliance & Energy Law

Service Areas

PTACs Failing Room by Room?

Get fast repairs today and a clear plan for the rest of the building.

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Ready to Get Started?

24/7 emergency dispatch — call (332) 600-4640

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