Accessibility Statement

Com+ Mechanical LLC ("Com+ Mechanical," "we," "us," or "our") is committed to ensuring that our website and digital services are accessible to people of all abilities. We believe everyone deserves equal access to information about commercial HVAC services, and we work to provide an inclusive experience for visitors, customers, employees, and the public.

1. Our Commitment to Accessibility

Com+ Mechanical is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium (W3C), and to comply with the Americans with Disabilities Act (ADA) and applicable state and federal accessibility laws.

Accessibility is an ongoing effort. We regularly review our website and digital tools, train our team, and update our processes to maintain and improve the accessibility of our content for all users.

2. Measures We Take

We have implemented and continue to invest in a range of measures to make our website usable and inclusive, including:

• Alternative text for images: meaningful images include descriptive alt text so they are understandable to users of screen readers.
• Keyboard navigation: interactive elements such as links, buttons, menus, and forms can be operated using a keyboard alone, with logical focus order and visible focus indicators.
• Color contrast: text and essential interface elements meet WCAG 2.1 AA color contrast ratios, and we avoid using color as the only means of conveying information.
• Screen reader support: our pages use semantic HTML, ARIA landmarks, and accessible components so they can be interpreted by common assistive technologies (NVDA, JAWS, VoiceOver, TalkBack).
• Responsive, zoomable layouts: content reflows on mobile, tablet, and desktop, and remains usable when zoomed to 200%.
• Descriptive headings and labels: pages use a clear heading hierarchy and form fields have associated labels.
• Plain-language content: we aim for clear, concise language and explain technical HVAC terms where reasonably possible.
• Ongoing testing: we use a combination of automated tools, manual review, and assistive-technology testing to identify and address accessibility issues.

3. Known Limitations & Timeline

Despite our best efforts, some content on our website may not yet be fully accessible. We are actively working to remediate the following known limitations:

• Third-party embeds: some embedded tools (scheduling, mapping, chat, video) are provided by third parties and may not fully meet WCAG 2.1 AA. We are coordinating with vendors and evaluating accessible alternatives.
• Legacy PDFs: a small number of older brochures and equipment documents may not yet be tagged for screen readers. We are converting these to accessible HTML or remediated PDFs on a rolling basis.
• Archival blog imagery: a limited set of older blog images may have brief or generic alt text. We are reviewing and rewriting these descriptions.

Our goal is to address known limitations on a continuous basis, with priority given to issues that materially affect the ability to request service, obtain a quote, or contact us. If you encounter content you cannot access, please contact us using the information below — we will provide the information in an alternative format promptly, typically within five (5) business days.

4. Feedback & Contact

We welcome your feedback on the accessibility of our website and services. If you experience an accessibility barrier, need information in an alternative format, or have suggestions for improvement, please contact us:

To help us respond as quickly as possible, please include the URL of the page, a description of the issue, the assistive technology and browser you are using (if applicable), and the best way to reach you. We aim to acknowledge accessibility feedback within two (2) business days and to provide a substantive response within ten (10) business days.

5. Formal Complaint Process

If you are not satisfied with our response to an accessibility concern, you may submit a formal complaint in writing to our Accessibility Coordinator at the address above. Please mark the envelope or subject line "ADA Accessibility Complaint" and include:

• Your name and preferred contact method
• The page, document, or service involved
• A description of the accessibility barrier
• The resolution you are requesting

We will investigate the complaint, respond in writing within thirty (30) days, and document the outcome and any remediation steps. If you believe a violation of the Americans with Disabilities Act has occurred, you may also file a complaint with the U.S. Department of Justice, Civil Rights Division, or, for New York State residents, with the New York State Division of Human Rights. Filing a complaint with Com+ Mechanical is not a prerequisite to pursuing any other legal remedy.

This Accessibility Statement reflects our current efforts and will be updated as our website and policies evolve. Our commitment to accessibility is sincere, ongoing, and a meaningful part of how we serve New York's commercial property community.