24/7 emergency commercial response

    Commercial Ice Machine Repair in NYC

    No ice means no drinks, no seafood display and unhappy guests. Com+ Mechanical repairs and services commercial ice machines for restaurants, bars, hotels, healthcare and food-service operators across the five boroughs.

    Common Ice Machine Problems

    No ice at all

    Water supply, a failed pump or valve, a control fault or a refrigeration problem.

    Slow or small batches

    Scale build-up, a dirty condenser or low refrigerant.

    Cloudy, soft or bad-tasting ice

    Poor water quality, an old filter or a machine due for cleaning.

    Machine won't harvest

    Failed harvest sensor, hot gas valve or a scaled-up evaporator.

    Water leaking

    Clogged drain, cracked tubing or a stuck inlet valve.

    Bin overflowing

    A failed bin-level sensor or thermostat.

    Get Your Ice Machine Making Ice Again

    Most ice machine breakdowns come from scale build-up, water supply problems, failed sensors or the refrigeration side of the machine. We test the water, refrigeration and controls, find the real cause and give you written repair options before work starts.

    What Our Ice Machine Service Covers

    Ice machine repair and troubleshooting
    Descaling, cleaning and sanitizing
    Water inlet valve, pump and float repairs
    Harvest, thickness and bin-level sensor replacement
    Compressor, condenser and refrigerant repairs
    Water filter changes
    Remote condenser service
    Scheduled preventive maintenance

    Why Regular Ice Machine Service Pays Off

    Clean, safe ice for health inspections
    Fewer emergency breakdowns during service
    Longer machine life and lower energy use
    Better-tasting ice and drinks
    Written repair-vs-replace guidance on older machines

    Our Simple Process

    From call to comfort in 5 easy steps

    1

    Call

    Tell us the make, model and what the machine is doing.

    2

    Diagnose

    We check water, refrigeration and controls.

    3

    Written options

    You approve the repair before we start.

    4

    Repair & clean

    We fix the fault and clean the machine if it needs it.

    5

    Test

    We confirm a full harvest cycle before we leave.

    Why Food-Service Operators Call Com+

    Commercial only

    We service commercial kitchens, bars and facilities.

    Refrigeration experts

    We handle the refrigeration side, not just cleaning.

    Root-cause repair

    We fix why it failed, not just the symptom.

    Clear scope

    Repair options in writing before work starts.

    Transparent Pricing

    No fees. No surprises. Just honest service.

    Repair visit

    Custom Quote

    Find and fix the failing part.

    • Full diagnosis
    • Written options
    • Harvest test
    Get Free Quote
    Most Popular

    Clean & descale

    Custom Quote

    Restore output and ice quality.

    • Descale & sanitize
    • Filter change
    • Output check
    Get Free Quote

    Maintenance plan

    Custom Quote

    Scheduled service to prevent breakdowns.

    • Regular cleaning
    • Refrigeration check
    • Priority dispatch
    Get Free Quote

    Final pricing is confirmed in writing after diagnosis.

    Own a Commercial Property?

    Business+ plans start at $499/year — includes 2 rtu tune-ups, 15% off all services, and priority scheduling.

    No Contracts
    View Business+ Plans

    Equipment & Brands We Service

    Factory-trained technicians for all major HVAC manufacturers

    Trane logo
    TraneThe Apple of HVACFactory Authorized
    Carrier logo
    CarrierThe OG of Air ConditioningFactory Authorized
    Lennox logo
    LennoxPremium High-EfficiencyFactory Authorized
    American Standard logo
    American StandardTrane's Smarter TwinPreferred Partner
    Rheem logo
    RheemReliable & Drama-FreePreferred Partner
    Bryant logo
    BryantCarrier's Quieter SiblingCertified
    Goodman logo
    GoodmanHonest ValueCertified
    Ruud logo
    RuudRheem's Reliable TwinCertified
    Mitsubishi Electric logo
    Mitsubishi ElectricGold Standard for DuctlessFactory Authorized
    Daikin logo
    DaikinWorld's Largest HVAC ManufacturerFactory Authorized
    Bosch logo
    BoschGerman Engineering ExcellencePreferred Partner
    LG logo
    LGSurprisingly LegitPreferred Partner

    Don't see your brand? We service all major manufacturers! Call us to confirm.

    Serving the New York City Metro Area

    Commercial HVAC service for buildings across the five boroughs and nearby counties

    Frequently Asked Questions

    Get answers to common questions about our services

    Do you repair commercial ice machines in NYC?

    Yes. We repair and service commercial ice machines for restaurants, bars, hotels, healthcare and food-service businesses across the five boroughs.

    Why is my ice machine not making ice?

    The most common causes are a water supply problem, scale build-up, a failed sensor or pump, or a refrigeration fault. We test each one before replacing parts.

    How often should a commercial ice machine be cleaned?

    Most manufacturers recommend cleaning and sanitizing at least every six months, and more often in kitchens with hard water or heavy use.

    Should I repair or replace my ice machine?

    A single failed part on a sound machine is usually worth fixing. Older machines with compressor failure or repeated breakdowns are often better replaced. We give you both options in writing.

    Love Our Service? Share Your Experience!

    Manage a building we've serviced? A quick review helps other NYC property managers and building owners find us.

    EPA-certified · factory-trained · fully insured

    Most Requested Services

    Our businesses' top picks for heating, cooling & air quality

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    RTU Installation

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    RTU Maintenance

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    VRF Installation

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    VRF Repair

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    cooling

    Commercial Chiller Repair

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    Out of Ice? Call Now.

    Get a refrigeration technician on the way.

    Request Ice Machine Repair