Flat-rate & credited toward your repair

Our Commercial Diagnostic Fee

$269flat diagnostic fee · credited toward your repair

When commercial equipment fails, you need a real diagnosis — not a guess. For a flat $269 we send an EPA-certified technician, give you a written root-cause findings report and a fixed-price quote, and credit that fee toward the repair you approve.

(332) 600-4640 Request Service

How It Works

1.You call, we dispatch

Tell our dispatcher the equipment, building, and symptom. We schedule a technician — same-day for most commercial calls, priority for maintenance-contract clients.

2.On-site diagnosis

Our EPA-certified tech inspects the system end to end — controls, electrical, refrigerant or combustion, airflow, and mechanical components — to find the real root cause, not just the symptom.

3.Written findings & quote

You get a clear write-up of what's wrong and a fixed-price repair quote before any work begins. No surprises, no vague hourly meters.

4.Fee credited toward repair

Approve the repair and the diagnostic fee is credited toward it — so you never pay twice for the same visit.

What the Diagnostic Includes

Full system inspection — not just the failed component
Controls, electrical, and safety checks
Refrigerant, combustion, and airflow evaluation
Written findings with the root cause identified
A fixed-price repair or replacement quote
Honest repair-vs-replace guidance for aging equipment

Common Questions

Why is there a diagnostic fee?

A proper commercial diagnosis takes a trained technician, test equipment, and time. A transparent, flat diagnostic fee means you know the cost up front — and it's far more honest than a 'free' visit padded into an inflated repair quote.

Is the fee credited toward the repair?

Yes. When you approve the repair, the diagnostic fee is applied to the cost of that work, so you're not charged twice for the same visit.

Do maintenance-contract clients pay it?

Business+ preventive-maintenance clients receive priority dispatch and included or discounted diagnostics as part of their agreement. Ask us about a maintenance plan for your building.

How much is the diagnostic fee?

Our standard commercial diagnostic fee is a flat $269, credited toward any repair you approve — so you never pay twice for the same visit. After-hours and emergency calls are quoted up front.

Equipment Down? Get a Real Diagnosis.

We'll quote the diagnostic fee up front and credit it toward your repair.

(332) 600-4640 Request Service